Privacy Policy

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number
• Business Information: Venue name, artist/stage name, company details
• Booking Information: Event details, schedules, payments, contracts
• Communication Data: Messages, email interactions, SMS communications
• Technical Data: IP address, browser type, device information

We use your information to:

• Manage entertainment bookings and scheduling
• Facilitate communication between venues, artists, and directors
• Send booking confirmations, updates, and show advances
• Process invoices, payments, and financial tracking
• Improve our services, platform functionality, and user experience
• Maintain security and prevent fraud

By providing your phone number and using our services, you consent to receive SMS text messages related to:

• Booking confirmations and updates
• Show advances and event details
• Emergency fill-in alerts and open booking opportunities
• Account notifications and operational messages

We do not sell your personal information. We may share information only when necessary to operate our services, including:

• With venues, artists, or users involved in a booking
• With service providers (e.g., payment processors, SMS providers like Twilio, and email platforms)
• When required by law or legal process

All third-party providers are required to maintain appropriate security and confidentiality.

We take reasonable measures to protect your information, including:

• Secure data storage and access controls
• Encrypted communication where applicable
• Restricted access to sensitive information

However, no system can be guaranteed 100% secure.

We retain your information only as long as necessary to:

• Provide our services
• Maintain booking and financial records
• Comply with legal obligations

You have the right to:

• Access or update your personal information
• Request deletion of your data (where applicable)
• Opt out of communications (SMS or email)

To make a request, contact us at andrew@theavebooking.com.

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy, please contact: